- Travis County Health & Human Services Public health department 100 N Interstate 35 Frontage Rd #2000 · (512) 854-4120
- Baptist Community Center-2000 E 2nd St (512) 472-7592 “Assistance with $25 on utilities and give fruits and bread”
- Catholic Charities of Central Texas-1625 Rutherford Ln Opens 8:30AM · (512) 651-6100
- Green Doors-1503 S IH 35 Frontage Rd ⋅ Opens 9AM· (512) 469-9130
COVID-19 Housing Assistance Resources
Temporary Shelter/ Quarantine for those testing COVID-19 Postive (Web)
Austin and Travis County have established an Isolation Facility, which provides free lodging and services for those that do not have the ability to safely self-isolate due to COVID-19. For more information, go to Austin-Travis County Isolation Facility (Web).
Austin has several community organizations that assist persons experiencing homelessness. Austin Public Health Homeless Assistance (APH) (Web) manages partnerships and provides funding to social service providers to serve homeless individuals and families with outreach and navigation, emergency shelter services, rapid rehousing, permanent supportive housing, homelessness prevention, and planning with the Ending Community Homelessness Coalition (Web).
The first step to access services is to complete a Coordinated Entry Survey (Web), which helps you find housing by identifying, assessing your current housing situation, and connecting you to housing support services and a case manager to help you find housing.
Especially as we confront the COVID-19 health crisis, please keep in mind that completing the housing assessment does not guarantee housing, nor does it serve as a housing waitlist or a housing application. There is no fixed timeline of when an agency may contact you for housing, but it will keep searching for a program until a housing opportunity is identified, or an application is withdrawn.
Emergency Shelter Providers
|Agency||Phone Number||Additional Information|
|SAFE Alliance (Web)||(512) 267-7233||Fleeing domestic abuse. Call/text for more info|
|Salvation Army (Web)– Downtown||(512) 476-1111|
(512) 634-5926 (families)
|For info or families on waitlist|
|The Salvation Army (Web)–Shelter for Women and Children||(512) 933-0600||Waitlist or request more information|
|Casa Marianella (Web)|
Posada Esperanza (families)
|(512) 385-5571||Shelter for refugees and immigrants|
|ARCH/Front Steps (Web) (men only)||(512) 305-4100||Lottery for men every day at 6 pm|
|PORT (Web) (Youth only)||(512) 735-2400||Youth only|
|Lifeworks (Web)||(512) 735-2100||For Youth and teens|
|Foundation for the Homeless (Web)||(512) 453-6570||Families|
|Veterans Administration (Web)||(512) 635-2769||Veterans only|
The RENT program has disbursed all currently available funding. The application portal is now closed. Please sign up here to be notified (Web) should additional funding become available.
In the meantime, you may want to contact Texas 2-1-1. It is a free, anonymous social service hotline available 24 hours a day, 7 days a week, 365 days a year. Texas 2-1-1(Web) is a program of the Texas Health and Human Services Commission
Call 2-1-1, or (877) 541-7905 or go to www.211texas.org.
El programa RENT ha desembolsado todos los fondos disponibles actualmente. El portal para presentar aplicaciones está cerrado. Inscríbase aquí para ser notificado (Web) en caso de que se disponga de financiación adicional.
Mientras tanto, puede ponerse en contacto con Texas 2-1-1. Es una línea telefónica de servicio social gratuita y anónima, disponible las 24 horas del día, los 7 días de la semana, los 365 días del año. Texas 2-1-1 (Web) es un programa de la Comisión de Salud y Servicios Humanos de Texas.
Llame al 2-1-1 o al (877) 541-7905 o visite www.211texas.org.
Emergency Financial Assistance Available to City of Austin Utility (Austin Water & Austin Energy) Customers
Residential customers experiencing financial hardships as well as those impacted by COVID-19 can receive help with their utility bills. AustinBillHelp.com
Update: February 18,2022